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Case Studies
Fibre 1 prides itself on excellent customer service whilst providing the best connectivity solutions. Read about the needs of our satisifed customers, and how we delivered the best service to suit their needs.
Digital Orchard IT
I recently signed up to the new Fibre 1 Connect program and have found it incredibly beneficial to my business thus far. The online FTTP portal is very user friendly, and any updates come back directly into the portal from the CityFibre network. The FTTP leads allow my team to open other comms related opportunities such as Wi-Fi & VoIP projects. We can also keep updated on any new FTTP premises that are coming on stream from the major carriers. By using the leads from this program, we have successfully generated an increased amount of revenue. I can only speak highly of the team at Fibre 1 and the brilliant portal created.
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Noch Coffee Company
When opening our new coffee shop, we needed a dependable, high-speed internet connection. Fibre 1 provided an ultra-fast and stable FTTP solution. Our new connection has provided order processing speed and overall customer experience, enhancing both staff efficiency and customer satisfaction. Highly Recommend!
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Thomsons Coffee
From the moment of contact with Fibre 1, we are highly satisfied from having a quote sent to us to the placing of the order with seamless updates throughout the progress right up to the install. With the out of hours support Fibre 1 is always on hand shall we have any queries. With the excellent customer services received by the Fibre 1 team, we had no hesitation in contacting fibre 1 for the connectivity for our new café opening.
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Kingspark Properties
We contacted Fibre 1 to review our connectivity across our business to make improvements, the team checked availability very quickly across multiple carriers and found a great CityFibre FTTP service available for us. They provided a very fast quote, and an option on a pre-configured router which was delivered to the business in a timely manner. After the installation, the follow up support was excellent. No hesitation in recommending Fibre 1 or their FTTP products as a great solution!
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